We monitor support@realtypad.ai and live chat Monday–Friday, 9am–5pm Central Time, excluding major US holidays.
Outside those hours
Send us a chat or an email anyway. We'll reply on the next business day.
Response times
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General questions: typically within one business day
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Production outages on app.realtypad.ai: prioritized
Billing or access lockouts
Include the email on your workspace account and your workspace name so we can find your account quickly.