Getting started

How do I connect Cursor or another MCP client?

RealtyPad exposes an MCP server so AI clients can search deals, run underwriting tools, and follow workspace workflows. Recommended: browser OAuth (Cursor) 1. In Cursor, open Settings → MCP 2. Add a server pointing at: https://app.realtypad.ai/mcp (no trailing slash) 3. Save and connect — approve access in the browser when prompted 4. Test by asking your agent to call list_deals with a small limit Alternative: long-lived agent token 1. Sign in at app.realtypad.ai 2. Open your account menu (top right) and choose Agent & API 3. Click Mint agent token 4. Add the token to your MCP config as a Bearer header Tokens are scoped to your active workspace. Switch workspaces in the app, then re-authorize or mint a new token. Documentation Setup details and troubleshooting: docs.realtypad.ai Agents should call get_agent_manual at the start of a session for ingest, research, underwriting, and buyer workflows.

What are support hours?

We monitor support@realtypad.ai and live chat Monday–Friday, 9am–5pm Central Time, excluding major US holidays. Outside those hours Send us a chat or an email anyway. We'll reply on the next business day. Response times - General questions: typically within one business day - Production outages on app.realtypad.ai: prioritized Billing or access lockouts Include the email on your workspace account and your workspace name so we can find your account quickly.

How do I reach RealtyPad support?

You can reach us in a few ways: - Live chat — use the chat bubble on app.realtypad.ai/support - Email — support@realtypad.ai For the fastest help on workspace issues (billing, access, or data), include: - Your workspace name - The email on your account - The page URL where you saw the problem - A screenshot if something looks wrong in the UI We do not provide investment, legal, or tax advice. We can help with product access, billing, and interpreting in-app data.

Quick start: from a listing to your first scored deal

This walks you from a single listing to your first scored deal in the web app. It takes a few minutes. If you'd rather have your AI assistant do this, see How do I connect Cursor or another MCP client? first. 1. Sign up - Go to app.realtypad.ai and choose Create a personal workspace on the sign-in page. - Your first workspace starts a 30-day Basic trial. No credit card is needed to start. - After signup you land on Getting started. You can Skip it for now and come back later from the account menu. 2. Import a listing - On Deals (the home page), click Import. - Paste an Address or listing URL (one or the other, not both). - Pick the Purpose (investment or owner-occupied) and, if asked, the Income strategies you care about. - Click Auto import. RealtyPad looks the property up on public listing sites and then researches it for you: property details, photos, market trends, appraisal & tax, comps, and underwriting inputs. Don't have a listing link? Use the Manual entry steps in the same Import window. Only the address is required; you can add the numbers later. 3. Watch the progress - A side panel shows each research step as it runs. You can close it and keep browsing; progress is saved. - When a deal exists, click Open deal. 4. Read the score On the deal page, start with Home. It has the headline numbers and a short Status note. - Financials shows the underwriting worksheet, scenarios, and scores. - Hold projection shows IRR and equity multiple for investment deals. - Comparables, Trends, Appraisal & Tax, and Expenses show the evidence behind the numbers. 5. Fill any gaps Most new deals pause because rent, tax, or insurance still needs checking. That's expected, not an error. - Open the deal's Work tab to see what's missing. - Or open Triage from the Deals page to see every deal that needs input. - Scores update when you change the inputs. Good to know - Auto import and tab research runs have a daily limit that depends on your plan. See Billing, plans, and workspace limits. - Scores explain the numbers; they aren't buy, sell, or hold advice. When contacting support Send: - The address or listing URL you imported - A link to the deal (or the progress page) if one was created - What you expected to see