Who can manage billing?
Workspace admins manage billing at Account → Billing.
Plan limits
Your plan limits seats and Agent Connections. If you hit a limit:
-
Upgrade the plan from Account → Billing, or
-
Remove unused Agent Connections / team members, or
-
Contact support@realtypad.ai
Invoices and payment failures
If payment fails, workspace access may be restricted until billing is updated. An admin should open Account → Billing and update the payment method.
Include your workspace name when emailing support about billing.